Terms and conditions

Terms and conditions, Martin Magnusson & Co AB

These terms and conditions apply when you as a customer place an order through our web shop on hestragloves.com and its sub-domains. As these terms and conditions may be updated without prior notification we recommend that you read this text before every placed order. A binding order as well as an agreement of purchase occurs when you've placed the order. An order confirmation is sent to the e-mail address you provided in the order.

The agreement is made between you and Martin Magnusson & Co AB, company registration number 556127-7475. VAT number is SE556127747501.

Authorized signatory: Anton Magnusson.

Reservation

We reserve the right for potential variances in available inventory that prevents us from fulfilling your order. Should the product you have ordered not be available then we will contact you to make sure that you are refunded without delay.

Prices

The prices shown on our website are including 25% sales tax and excluding freight costs unless otherwise specified.

The effective price is the price indicated for each product at the time of your order. Our prices may be subject to change at any time and without foregoing notice. We reserve our right to change and correct our prices should mistakes occur.

Payment

To make your shopping experience smooth and secure, we offer several safe payment options.

HESTRA has chosen Adyen, a leading online payment solution that encrypts your payment details and processes them in a secure environment.

For card payments, an automatic check is carried out through your card provider (e.g., with Bank-ID). HESTRA reserves the right to perform additional security checks if necessary, which may occasionally lead to longer delivery times.

The payment options displayed at checkout are those available in your country.

And rest assured, we never store any payment information in our systems.

Swish/Vipps and Bank Transfer

You can pay with Swish/Vipps or by bank transfer in the countries where these options are supported.

Card Payment

We accept payments with the following credit and debit cards: Mastercard, Visa, Maestro, and American Express.

Do you have questions about your payment or refund after a card payment, Swish/Vipps, or bank transfer? Please contact the Hestra customer service team.

Klarna

We offer various payment methods through Klarna, including payment by invoice or installment plans in supported countries.

Do you have questions about your payment, refund, or invoice via Klarna? Please contact Klarna directly at klarna.com.

Other Questions

If you have further questions about your order, please contact the HESTRA customer service team.

Your trust is important to us. You can rely on all payments being processed with the utmost integrity. All transactions are carried out with the highest security standards, and we do not store sensitive information like account details, card numbers, or CVC codes in our system.

Our website is secured to ensure that your personal data is handled with the greatest care.

Thank you for choosing to shop with HESTRA / Martin Magnusson & Co AB.

Minors

If you are under 18 you will need parental permission to place an order.

Force Majeure

We are not responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises out of any event which is beyond our reasonable control. Such events shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting us or our suppliers.